VoipNow Professional

Providing SaaS (Software as a Service) Unified Communications has never been easier. VoipNow Professional integrates high-end PBX features with instant messaging and presence. The system is designed to replace traditional PBX systems and to boost productivity in enterprise environments.

VoipNow Professional is designed for clouds and virtualization. Although the product is multitenant, a service provider can deploy multiple VoipNow Professional virtual environments on the same physical server. The High Availability setup makes VoipNow Professional a perfect choice for mission critical applications and the 4Grid framework guarantees growth.

Hosted Unified Communications is a hot new business opportunity for service providers. With VoipNow Professional providers can offer a feature rich, cost effective, advanced communications solution to small and medium-sized enterprises. Services can be delivered at a fraction of the cost of an expensive in-house PBX system, without an up-front investment.

VoipNow Professional performs least cost routing on routing tables with millions of records, deals with call failovers based on multiple criteria and employs real-time call charging on all management levels. VoipNow Professional integrates a capable plug-in portability engine that talks to national portability databases using any protocol implemented therein.

Unlike a hardware PBX, which is difficult to upgrade and is locked in the vendor's proprietary standards, VoipNow Professional is ready to scale, can be upgraded in minutes, benefits of the new constantly added features, and can talk to your own software applications all because of new features that are constantly being added. The upgrade path is fully transparent, which guarantees the protection of the investment.

Unified Communications is the fastest way to monetize and seduce existing customers. With VoipNow Professional, Unified Communications can be integrated with existing hosting services, making up selling an easy task for any type of service provider.

When customers are not able to completely manage their solution from a web interface, the frustration level increases with the number of support tickets opened with the Service Provider. VoipNow Professional allows all customers to log in to the AJAX web interface and manage their own resources.

One of the most difficult decisions for service providers is to budget and schedule resources for system implementation. Based on VoipNow Professional architecture, the initial investments are kept on a low level. In fact, all investments in the solution are synchronized with the generated revenue.

Customers know better what is most important for their business. That is why we gather feedback from more than 10,000 VoipNow Professional end-users. Before adding functionality to the product we analyze various scenarios to make sure that the new feature creates value for businesses that use the feature. We say NO to opportunistic development.

Service providers and end-users discovered that integration with computer applications was difficult if not impossible with telecom equipment. VoipNow Professional's web services API provides access to most of the functionalities available in the product's web interface.

VoipNow Professional is an important component of the VoipNow Platform - 4PSA's solution for delivering cloud based communications services. For service providers this translates into a fully automated environment with minimum costs for design, deployment, operation, maintenance, and training. The service providers' staff will focus on expanding the business rather than performing frustrating and repetitive tasks.

Software Update Subscription support is free with the software purchase. The support package comes at no extra cost and offers Help Desk technical support and free software updates for 12 months. The support package can be renewed optionally after the first 12 months.

4PSA offers the Expert Cloud Support to companies that run mission critical systems and want to take advantage of the outstanding technical experience of the software vendor.